This program covers 5 Training Modules over 3 months.Spring 2019 dates: Apr 23, May 7 & 23, Jun 12 & 26.
Module 1 | Managing to Objectives: How to be a manager, not a super worker. Finding time to manage. Avoiding management distractions. Setting and achieving objectives.
Module 2 | Building & Coaching Teams : How to build a high performance team. 10 Characteristics of high-performance teams. Consensus building approach to influencing others. Delegating and dealing with dissenting perspectives. Coaching team members; feedback, expectations, accountability.
Module 3 | Motivation: Working with all types of people. Exploring 8 motivators. Adjusting personal style to get the best out of people.
Module 4 | Conflict & Change: Change and transition. 5P’s; resistance to change. Conflict and management styles to resolve issues.
Module 5 | Dealing with Difficult People: Dealing with difficult people. 18 reasons people don’t do what they should and what to do about that. Situational leadership revisited.